Build an engaged and empowered team

Question:

Are your staff fully engaged and empowered to produce fabulous results?

Answer:

At The Alpha Group we make certain that you create a plan to engage and empower your team to achieve outstanding results.

So, how does this happen?

Easy, its a six step-process using the power of the peer-to-peer advisory board.

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Firstly the peer-to-peer advisory board help you identify what is your strategic opportunity.

Although you may have a FastGrowth plan in place for your business, its implementation could be much better and faster.

On the surface, your team say they are on-board with the plan, but they don’t seem to have the same proactive approach as yourself. New ideas on how to improve the business are NOT a daily occurrence with team members.

What’s the size of the prize to you and your company?

Within 12 months, develop your effective team that have the three A’s:

• Authority

• Accountability

• Alignment of direction

This enables your team to achieve self-sustaining, continuous improvement which means that your business is greater than the sum of its parts. This WILL result in:

• lower costs

• faster improvement

• higher motivation

• lower staff turnover

• better profits for you

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Secondly the peer-to-peer advisory board help you assess your team on its level of engagement and empowerment.

Put yourself in the shoes of a member of your team and consider what they are thinking and feeling in your current situation.

Be honest with yourself.

1 My team works hard

2 My team cares deeply about the company purpose

3 Company goals are shared with my team

4 My team understand these goals

5 Everyone’s responsibilities in the team are clear

6 My team are recognised for your achievements

7 The morale in my team is high

8 The performance measures for my team are clear, understood and agreed

9 There is an open and honest climate between my team and me

10 My team feel that they are all treated with respect by me and the company

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Now assess from the same point of view the current level of empowerment within that team

1 My team solves problems and makes decisions themselves

2 My team use team-based problem-solving techniques

3 My team is willing to take the initiative for unassigned tasks or problems

4 I am comfortable sharing decision making

5 My team is recognised for your achievements by me and by our company

6 My team accept responsibility for your results

7 Communication within my team is good i.e. people feel comfortable speaking up and listening to each other

8 Individuals within my team are all pulling in the same direction

9 My team feel your personal development is encouraged by me and by the company

10 I use coaching as much as my task authority

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Thirdly the peer-to-peer advisory board help you learn a process for engaging and empowering your team.

Culture is the single most important factor in you achieving successful change. It underpins everything and if implemented correctly, gives you a virtuous circle of business improvement. Culture includes:

1 Good communication

2 Coaching more than telling

3 Driving out fear and build staff self-confidence

4 Breaking down barriers

5 Encouraging staff development

6 Encouraging creativity

7 Your commitment.

The biggest single reason for failure to achieve change is lack of senior management commitment

Listed below are three simple tools for engaging and empowering a team. When used as a “team based” process they not only move your business forward rapidly, they act as a powerful conduit to help achieve engagement and empowerment in your team.

1 Brainstorming

2 The Pareto Principle: i.e. the 80/20 rule

3 Flow charting key business process

Now use the three tools with your team to improve a key business process such as customer service.

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Fourthly the peer-to-peer advisory board help you evaluate the likely benefits to you and your company.

Imagine 12 months from today. In the past year you have been working closely with your team to develop a truly engaged & empowered culture. Your team are now conversant with the three key business improvement tools and use you regularly to solve problems, as well as to create new ideas to take your business forward.

Now, identify below the likely benefits to you and your company from the new culture. The likely benefits to you from achieving successful change through an engaged and empowered team:

a) The benefits to you personally

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b) The benefits to your team

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c) The benefits to your company

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d) The likely financial results to your company

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Lastly the peer-to-peer advisory board help you take massive action.

The profound impact on you and your company of building your engaged and empowered team is that you will substantially increase the performance and growth of your company, leading to massive value.